Roberts Hawaii School Bus Private School Services

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Terms & Conditions

These Terms and Conditions (“Terms”) govern the Private School Bus charter services (“Services”) provided by Robert’s Hawaii School Bus, Inc. (“Company”) for Private School bus charters. By booking our Services, the client (“Client”) agrees to comply with and be bound by these Terms.

Services are based on School Semester and fee is based on roundtrip.  If there are available seats, Company will put Client on wait list for one way service requests.

Private school bus services will not operate on the State, Federal and School holidays.

This is a shared transportation service. 

3.1 Reservation: All reservations are on a first come, first serve basis and can be made online at least seven (7) days prior to start of school.  A booking is only confirmed once written confirmation is received from the Company that a seat has been reserved for the Client.

3.2 Deposit: Full prepayment is required to secure a seat for the Client.

3.3 Payment: Full payment may be made online via our portal.

3.4 Late Payment: Failure to make payment by the due date may result in cancellation of the seat reserved for your Client.

4.1 Client Cancellation: If the Client cancels the booking:

Outside of seven (7) days of school start date: full refund less a $50 cancellation fee.

Within seven (7) days of school start date: No refund will be provided.

4.2 Company Cancellation: The Company reserves the right to cancel the booking in the event the Private School Bus charter does not meet its minimum for the school or zone. In such cases, the Client will receive a full refund.

5.1 Conduct: The Client is responsible for the behavior of their own student. Any damage caused by student will be charged to the Client.

5.2 Compliance: Passengers must comply with all instructions from the bus driver and adhere to safety regulations.

6.1 Driver: The Company will provide a qualified driver for the charter.

6.2 Vehicle: The Company will ensure the bus is in good working condition and compliant with all safety standards.

6.3 Insurance: The Company maintains necessary insurance coverage for the vehicle and passengers.

7.1 Indirect Damages: The Company is not liable for any indirect, consequential, or incidental damages arising from the use of our Services.

7.2 Delays: The Company is not responsible for delays caused by factors beyond our control, such as traffic, weather, or road conditions.

8.1 Safety: All students must follow safety instructions provided by the driver.

8.2 Prohibited Items: Smoking, alcohol, and illegal substances are strictly prohibited on the bus. All backpacks and personal belongings must be able to be stored under the seat in front of them and securely tucked away for safety reasons.  In the event of an emergency, such as a sudden stop, large loose items on laps could become dangerous projectiles if not properly secured.

8.3 Emergency Procedures: In case of an emergency, passengers must follow the driver’s instructions.

9.1 Data Use: The Company will collect and use personal data in accordance with our Privacy Policy.

9.2 Confidentiality: Personal data will be kept confidential and not shared with third parties without consent, except as required by law.

These Terms and Conditions shall be governed by and construed in accordance with the laws of State of Hawaii.  Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of the State of Hawaii.

The Company reserves the right to amend these Terms at any time. Clients will be notified of any changes prior to their charter date.

For any questions or concerns regarding these Terms and Conditions, please contact us at:

Robert’s Hawaii School Bus
Phone:  808.832.4886
Email: oahusbprivate@robertshawaii.com